When placing an order with Zilli, payments are accepted via Apple Pay, Credit card, Debit card, PayPal or Stripe. Accepted credit cards include Visa, American Express, and Mastercard. It is important to note that your billing address should match the address associated with your credit card, as this is required for order processing. Rest assured, all transactions made with Zilli are securely processed and the brand does not retain any credit card information. Additionally, the name on the account used for payment should match the name of the person placing the order.
You will be charged at the time of your purchase. The transaction will be processed immediately and the amount will be deducted from your account. If you have any further inquiries or require assistance, please do not hesitate to reach out to our customer support team.
A card may be declined for various reasons, such as insufficient funds, an expired card, security reasons or if the billing address does not match the information provided by the customer. Additionally, incorrect card details entered during the payment process can also result in a declined transaction. It is important to ensure that all information is entered correctly and that you have sufficient funds available to complete your purchase. If the problem persists, please do not hesitate to contact Zilli costumer service. They will be pleased to help you understand the reason behind this issue.
Zilli currently accepts payment only in euros.