I want to delete my account

If you want to delete your account, we recommend contacting our Customer service directly for assistance. They would be pleased to provide you the necessary guidance and support.

I want to unsubscribe from Newsletter

To unsubscribe from our newsletter, please locate the "unsubscribe" link at the footer of one of our newsletters we sent to you. Clicking on this link will allow you to cease future communications. If you need any further assistance, please don't hesitate to contact our Customer support.

Is shopping on ZILLI.COM safe ?

We prioritize the safety and security of our customers. Shopping on ZILLI.com is absolutely safe. We employ advanced encryption technology to safeguard your personal and payment informations. Our website follows strict security protocols to ensure a secure shopping experience. Rest assured, your data and privacy are protected when shopping on ZILLI.com.

Can I have a tailoring modification ?

We recommend contacting our Customer service directly for assistance. They would be pleased to provide you the necessary guidance and support.

How to send my application to Zilli ?

Dear applicant, thank you for your interest in Zilli. To submit your application, please kindly fill out the form in our "Contact Us" section, specifically in the "Careers" category. There, you will find a dedicated section for submitting your application for consideration. We appreciate your interest in joining our team and look forward to reviewing your application.

How can I report counterfeits items ?

We take counterfeiting seriously and are dedicated to protecting our customers from counterfeit products. If you suspect that you have encountered a counterfeit Zilli item, please report it to us immediately. You can contact our Customer service team through our official website. We appreciate your help in maintaining the authenticity and integrity of our brand.

How do I know if my item is authentic ?

At Zilli, we take great pride in the authenticity of our products. Rest assured, if you have purchased your item directly from our official website, it is 100% authentic. We also provide you with a list of offcial partner stores worldwide in our section "store locator". We prioritize the highest quality standards and ensure that every item offered through our website is genuine. If you have any concerns or further questions regarding the authenticity of your purchase, please do not hesitate to contact our customer service for additional assistance.